Absolutely. If you're unsure, just stop by—we’ll take a look and let you know within 30 seconds.

You don’t need an appointment, and there’s no pressure to sell. Whether it’s a gold chain, a luxury watch, a diamond ring, or something unique you’re not even sure about, we’re happy to take a quick look and point you in the right direction—even if that means advising you not to sell.

We price off current market values and real resale potential. That means transparent math for metals—and often higher-than-scrap offers on resellable jewellery because we place pieces directly with a network of wholesalers and retailers (not just refiners).

Yes—privacy is at the core of how we operate. We understand that selling a valuable item or taking out a short-term loan can be a personal decision, and sometimes one you’d prefer to keep completely private.

• We never share your information with anyone.
  
• We don’t report transactions— ever.
  
• There's no marketing spam, no follow-up phone calls, no mail sent to your home.
  
• Our store is unassuming and professional—no flashing lights or attention-grabbing signage.

In short, if you're concerned about friends, family members, your spouse, or even that crazy ex finding out—you’re not alone. We’ve designed our entire process to give you peace of mind, so you can walk in—and out—confident that your privacy is fully respected.

Absolutely! We don't require any of the original receipts or boxes.

Just your items! If you have receipts, appraisals or other certificates bring those too— but don't worry if you don't have them or they're somewhere else. Just come in and we'll handle the rest!

Yes! Especially if you own gold or silver. Right now, gold & silver prices are at or near the highest they’ve ever been. On top of that, the Canadian dollar’s exchange rate against the U.S. dollar works in your favour when you sell, pushing payouts even higher.

We believe transparency earns trust. That’s why we walk you through every step of the valuation process.

For gold and precious metals, we evaluate based on purity (karat), weight, and real-time global market prices.

For diamonds, we assess the 4Cs—carat, cut, clarity, and colour—along with any appraisals

Watches and designer handbags are valued based on brand, model, condition, market demand, and resale performance.

Every offer we make is backed by experience, real data, and respect for the item’s potential. You’ll always understand how we arrived at your quote—because you deserve more than a number. You deserve to know why.

Not at all. Walk in anytime during business hours; we’re happy to see you. Prefer to plan ahead? Book an appointment

Never. Our offers come with zero obligation. We’re here when you’re ready.

Yes. Our Oakville location is a street-level storefront with no steps or stairs — making it fully accessible for wheelchairs, walkers, and anyone who prefers an easy, step-free entry.